Katherine King
This mixed methods study seeks to understand how healthcare providers perceive telehealth before and after COVID-19. 13 30-minute informational interviews were conducted. Pre-COVID-19, most participants had neutral feelings toward telehealth, but currently, they strongly like telehealth. Themes include accessibility, acceptance, and clinical concerns. The mixed methods process is a strength, while a limitation is a small sample. Research should study concepts highlighted in this research. The emergency use of telehealth will need to be monitored.