Fernando Gaton and Hannah Irwin
Direct care workers, such as nurses, are subjected to such low-intensity, harmful behavior from multiple sources including nursing supervisors and trainers, co-workers, as well as patients and their families (Kaiser, 2017). This study attempts to examine the nature of incivilities experienced by a convenience sample of 10 nursing assistants. Throughout the course of the interviews, we found results that direct care workers are experiencing microaggressions directed to their race, gender, and age.